TY  - JOUR

T1  - Customers who misbehave: identifying restaurant guests “acting out” via asymmetric case models

JO  - Journal of Retailing and Consumer Services

PY  - 2022/05/01

AU  - Chaouali W

AU  - Hammami SM

AU  - Cristóvão Veríssimo JM

AU  - Harris LC

AU  - El-Manstrly D

AU  - Woodside AG

ED  - 

DO  - DOI: 10.1016/j.jretconser.2021.102897

PB  - Elsevier

VL  - 66

Y2  - 2025/01/13

ER  -