@article{article, title  = {{‘‘Nothing gets done and no one knows why’: PCS and workplace control of lean in HM Revenue and Customs’}},

 publisher = {{Wiley}},

 url = {{}},

 year = {{2013}},

 month = {{9}},

 author = {{Smith A and Carter B and Danford A and Richardson H and Howcroft D and Taylor P}},

 volume = {{43}},

 journal = {{Industrial Relations Journal}},

 issue = {{5}},

 pages = {{416-432}},

 note = {{Accessed on 2024/10/23}}}