@article{article, title = {{Research findings: What utility managers need to know}}, publisher = {{Wiley}}, url = {{http://dx.doi.org/10.5942/jawwa.2012.104.0010 }}, year = {{2012}}, month = {{1}}, author = {{Speight V}}, doi = {{10.5942/jawwa.2012.104.0010}}, volume = {{104}}, journal = {{Journal AWWA}}, issue = {{1}}, pages = {{63-68}}, note = {{Accessed on 2024/12/25}}}