@article{article, title  = {{An examination of consumers ' resistance to computer-based technologies}},

 publisher = {{Emerald}},

 url = {{}},

 year = {{2013}},

 month = {{7}},

 author = {{G. Patsiotis A and Hughes T and J. Webber D}},

 doi = {{10.1108/08876041311330771}},

 volume = {{27}},

 journal = {{Journal of Services Marketing}},

 issue = {{4}},

 pages = {{294-311}},

 note = {{Accessed on 2024/12/25}}}