TY - CHAP T1 - The Bulldog Pottery.鈥� Teaching case study T2 - Operations Management: Producing Goods and Services鈥�, 2nd Edition, Pearson Education, Harlow, England. ISBN 0-201-39849-4. PY - 2001/01/01 AU - Simpson M AU - Sykes GMH ED - PB - Pearson Education, Harlow, England. SP - 348 EP - 349 Y2 - 2025/04/14 ER -