TY - JOUR T1 - Stepping out of the shadows: Supporting actors’ strategies for managing end-user experiences in service ecosystems JO - Journal of Business Research UR - https://eprints.whiterose.ac.uk/163066/ PY - 2020/08/01 AU - Story V AU - Zolkiewski J AU - Verleye K AU - Nazifi A AU - Hannibal C AU - Grimes A AU - Abboud L ED - DO - DOI: 10.1016/j.jbusres.2020.04.029 PB - Elsevier BV VL - 116 SP - 401 EP - 411 Y2 - 2024/12/26 ER -