@misc{misc, title  = {{Through the Looking-Glass of Emotional Labour: Alternative Lenses and Perspectives}},

 url = {{}},

 year = {{2008}},

 month = {{1}},

 author = {{Axtell CM and Brotheridge CM and Fischer D and Golebiowska-Tataj D}},

 note = {{Accessed on 2024/10/23}}}