TY  - CHAP

T1  - Customers’ Attitudinal, Emotional and Behavioural Responses to Firm-Initiated Service Termination: An Abstract

T2  - Back to the Future: Using Marketing Basics to Provide Customer Value

UR  - http://dx.doi.org/10.1007/978-3-319-66023-3_187

PY  - 2018/01/01

AU  - Nazifi A

AU  - El-Manstrly D

ED  - 

DO  - DOI: 10.1007/978-3-319-66023-3_187

PB  - Springer International Publishing

SN  - 9783319660226

SP  - 567

EP  - 567

Y2  - 2025/01/13

ER  -