TY - CHAP T1 - Workplace conflict: Who, where, when, and why? T2 - Reframing Resolution: Innovation and Change in the Management of Workplace Conflict PY - 2016/06/17 AU - Gifford J AU - Gould M AU - Latreille P AU - Urwin P ED - Saundry R ED - Latreille P ED - Ashman I DO - DOI: 10.1057/978-1-137-51560-5_4 SN - 9781137515605 SP - 57 EP - 77 Y2 - 2024/12/26 ER -