@article{article, title  = {{A structurational analysis of CRM systems' cultural aspects: a comparative case study}},

 publisher = {{Inderscience Publishers}},

 url = {{http://dx.doi.org/10.1504/ijvcm.2008.016118 }},

 year = {{2008}},

 month = {{1}},

 author = {{Ali M and Brooks L and Alshawi S}},

 doi = {{10.1504/ijvcm.2008.016118}},

 volume = {{2}},

 journal = {{International Journal of Value Chain Management}},

 issue = {{1}},

 pages = {{57-57}},

 note = {{Accessed on 2024/10/23}}}