@article{article, title  = {{Speed and symmetry : developing effective organisational responses to social media criticism of CSR}},

 publisher = {{Elsevier BV}},

 url = {{https://eprints.whiterose.ac.uk/189021/ }},

 year = {{2022}},

 month = {{5}},

 author = {{Dunn K and Grimes A}},

 doi = {{10.1016/j.chb.2022.107336}},

 volume = {{134}},

 journal = {{Computers in Human Behavior}},

 note = {{Accessed on 2024/12/26}}}