TY - JOUR T1 - Technical efficiency and human capital in the retail sector JO - The Service Industries Journal PY - 2011/12/01 AU - Sena V ED - DO - DOI: 10.1080/02642069.2010.511189 PB - Informa UK Limited VL - 31 IS - 16 SP - 2661 EP - 2676 Y2 - 2024/10/23 ER -