@article{article, title = {{Omnichannel management capabilities in international marketing: the effects of word of mouth on customer engagement and customer equity}}, publisher = {{Emerald}}, url = {{https://eprints.whiterose.ac.uk/id/eprint/214780 }}, year = {{2023}}, month = {{10}}, author = {{Akter S and Mohiuddin Babu M and Hossain TMT and Dey BL and Liu H and Singh P}}, doi = {{10.1108/imr-09-2022-0203}}, volume = {{41}}, journal = {{International Marketing Review}}, issue = {{1}}, pages = {{42-73}}, note = {{Accessed on 2024/12/26}}}