@misc{misc, title  = {{Reframing Resolution: Innovation and Change in the Management of Workplace Conflict}},

 publisher = {{Palgrave Macmillan}},

 url = {{}},

 year = {{2016}},

 month = {{6}},

 author = {{}},

 doi = {{10.1057/978-1-137-51560-5}},

 isbn = {{9781137515599}},

 note = {{Accessed on 2024/12/26}}}