@article{article, title  = {{Explaining participation in the self-service economy}},

 publisher = {{Informa UK Limited}},

 url = {{}},

 year = {{2012}},

 month = {{1}},

 author = {{Williams CC and Nadin SJ and Windebank JE}},

 doi = {{10.1080/02642069.2011.574284}},

 volume = {{32}},

 journal = {{The Service Industries Journal}},

 issue = {{11}},

 pages = {{1811-1822}},

 note = {{Accessed on 2024/10/23}}}