TY  - CHAP

T1  - Service delivery – an integrative framework

T2  - Developing Country Perspectives on Public Service Delivery

PY  - 2015/01/01

AU  - Gurtoo A

AU  - Williams C

ED  - Williams C

DO  - DOI: 10.1007/978-81-322-2160-9_17

SN  - 9788132221609

SP  - 271

EP  - 287

Y2  - 2024/10/23

ER  -