ࡱ> NQMc bjbjjj 8(UbUb5x8884,$9TP(x/// 9 9 9 9 9 9 9$;>/9/.@////988FD9F0F0F0/v8R 9F0/ 9F0F02"2//v28Z9092&?0F&?228&?%3//F0//////9/9F0///9////&?/////////B : To be printed on trust headed paper. Text in square brackets to be edited. [Date] Dear patient [Inserting patient name here is recommended] Emergency Department (ED) survey Approximately two weeks ago we sent you a survey about health care in [Hospital name or NHS Trust Name] where you have recently attended the Emergency Department. At the time of sending this note, we have not yet received your response. If you have already returned your questionnaire thank you, and please accept our apologies for troubling you. Participation in the survey is voluntary, and if you choose not to take part, it will not affect the care you receive from the NHS. However, your views are important to us so we would like to hear from you. The return envelope you were sent with the survey does not need a stamp. If you do not want to take part, you can opt out by returning the questionnaire blank or by calling the helpline number below. There will be no further correspondence regarding the survey after this reminder. If you would like more information about the survey or need help to answer the questions, please call Andy Irving on +44 (0)114 2224292, mobile: +44 (0)7714486686 Email:  HYPERLINK "mailto:a.d.irving@sheffield,ac,uk" a.d.irving@sheffield,ac,uk and he will do his best to help. The lines are open between 9am and 5pm, Monday to Friday. Thank you Yours faithfully [sincerely to be used if patient name is inserted] [Director name] Director of Emergency Department [NHS Trust Name] Survey tools and processes have been re-produced from theCare Quality Commission: NHS patient experience survey programme. Modifications have been made to accommodate the needs of the EDARA project (NIHR HS&DR 14/04/25). TheCare Quality Commissionhave ownership and copyright of original survey tools, which were developed in collaboration with thePickerInstitute Europe and NRC.For further information see HYPERLINK "http://www.cqc.org.uk/content/surveys" \t "_blank" http://www.cqc.org.uk/content/surveys     EDARA ED Survey 2017 Reminder Letter V4, 10.11.16  PAGE \* MERGEFORMAT 1 Patient ID  Funding Acknowledgement This study was funded by the National Institute for Health Research (HS&DR) Project Number 14/04/25. Department of Health Disclaimer The views and opinions expressed therein are those of the authors and do not necessarily reflect those of the Health Service and Delivery Research Programme, NIHR, NHS or the Department of Health. 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